Terms & Conditions

A valid Tax ID Form is required on file prior to any orders are processed or shipped from Zone Wholesale. Please fax form to 713-785-3100 or email to orders@zonewholesale1.com

All products are based on availability. Any items out of stock will be removed from order before shipping and will NOT be charged on invoice. Prices are subject to change without notice. Zone Wholesale is not responsible for illustrative or typographical errors.

Zone Wholesale must be notified within 2 days of order receipt for return requests and all broken item must be returned within 7 days of order receipt. A 15% restocking fee may apply. Credits or exchanges will be noted on your account to be sent with the next order unless otherwise approved through Zone Wholesale directly. Pictures of damaged items may be sent via email to orders@zonewholesale1.com. We will not refund merchandise that is used or improperly handled.

By purchasing items sold by Zone Wholesale, the buyer expressly warrants that he/she is in compliance with all applicable Federal, State and Local laws and regulations regarding the purchase, ownership and use of the item. It shall be the buyer’ responsibility to comply with all Federal, State and Local laws governing the sale of any items listed, illustrated or sold. The buyer expressly agrees to indemnify and hold harmless Zone Wholesale for all claims resulting directly or indirectly from the purchase, ownership or use of the item in violation of applicable Federal, State and Local laws or regulations.

Orders are shipped via Fedex. If order is needed to be expedited via Express, advance notice is required. Shipping and handling rates are processed based on weight, dimensions, number of packages and destination. All C.O.D. orders will be charged an additional fee of $12.50 due to Fedex requirement. All shipments must be made to physical address, P.O. Boxes are not acceptable.

Zone Wholesale must be notified within 7 days of order receipt for return requests. Credits or exchanges will be noted on your account to be sent with the next order unless otherwise approved through Zone Wholesale directly. Pictures of damaged items may be sent via email to kristin@zonewholesale1.com. We will not refund merchandise that is used or improperly handled.

By purchasing items sold by Zone Wholesale, the buyer expressly warrants that he/she is in compliance with all applicable Federal, State and Local laws and regulations regarding the purchase, ownership and use of the item. It shall be the buyer’ responsibility to comply with all Federal, State and Local laws governing the sale of any items listed, illustrated or sold. The buyer expressly agrees to indemnify and hold harmless Zone Wholesale for all claims resulting directly or indirectly from the purchase, ownership or use of the item in violation of applicable Federal, State and Local laws or regulations.

In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Privacy Policy

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

All financial details and ordering information is stored on 3rd party SSL secured servers that are individually inspected and approved for such activity. None of your details are stored on our servers.

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 713-785-3111 or via email. All contact information can be found on our Contact Us page.